The Berkshire County Sheriff’s 9-1-1 Dispatch Center, located at the Sheriff’s Office headquarters at 467 Cheshire Road in Pittsfield, provides fire, police and ambulance emergency and non-emergency communications for twenty-seven cities and towns in Berkshire, Hampden, and Hampshire counties.
After being located for many years in the basement of the Berkshire County Courthouse, the Dispatch Center moved to its new state-of-the-art quarters on Cheshire Road in March of 2006.
The new facility, funded by more than $1 million from the state Executive Office of Public Safety and the Department of Homeland Security, more than doubled the Dispatch Center’s operating space. The facility offers the most modern technology to serve the 9-1-1 emergency communication needs of its member communities and any others that wish to join the network. The center handles more than 30,000 calls, including more than 3,000 emergency 9-1-1 calls, in an average year.